Stand Out HI Apparel

Effective Date: June 25, 2025 At Standout HI, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, purchase products, or use our services. By using our site, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect We may collect the following types of information: a. Personal Information Name Email address Shipping/billing address Phone number Payment information (processed securely via third-party services) Social media handles (if you tag or submit content) b. Non-Personal Information Browser type and version IP address Pages visited and time spent on site Device and operating system Referral source c. Media Submissions If you provide photos, videos, or testimonials, you give us permission to use them for promotional or commercial purposes (see User Content clause in our Terms & Conditions). 2. How We Use Your Information We use your information to: Process and fulfill orders Communicate with you about your purchase or booking Send promotional emails and updates (only if you opt in) Improve our website, services, and user experience Enforce our policies and Terms & Conditions Respond to customer service requests Comply with legal requirements 3. Sharing Your Information We do not sell or rent your personal information. We may share information with: Service providers (e.g. payment processors, shipping companies) Email marketing platforms (only if you’ve subscribed) Legal authorities when required by law or to protect our rights Analytics tools (Google Analytics, etc.) for internal use only All third-party service providers are required to protect your data and comply with relevant privacy regulations. 4. Cookies and Tracking Technologies We use cookies and similar technologies to: Improve site functionality Remember your preferences Track website traffic and usage patterns You can modify your browser settings to decline cookies if you prefer. 5. Data Security We implement reasonable security measures to protect your personal data. However, no online transmission or storage system is 100% secure. You share your information at your own risk. 6. Your Choices & Rights You have the right to: Access, update, or delete your personal information Opt out of email marketing at any time by clicking “unsubscribe” Request a copy of the information we have about you To exercise any of these rights, email us at standouthimedia@gmail.com. 7. Children’s Privacy We do not knowingly collect personal information from children under the age of 13. If we become aware that we have received information from a child without parental consent, we will delete it. 8. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before engaging with them. 9. Policy Updates We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. Continued use of the site after updates constitutes your acceptance. 10. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us: 📧 Email: standouthimedia@gmail.com 📍 Location: Hilo, HI

Terms and Conditions Effective Date: [June 25, 2025] Welcome to Standout HI. By accessing or using our website, purchasing products, or booking services, you agree to the following Terms and Conditions (“Terms”). These Terms apply to all users, including browsers, customers, clients, and contributors of content. If you do not agree to these Terms, please refrain from using our site or services. 1. Overview Standout HI (“we,” “our,” “us”) is a Hawaiʻi-based brand offering athletic apparel, photography/videography services, and promotional content. We reserve the right to update, modify, or replace these Terms at any time. Your continued use of the site constitutes acceptance of any changes. 2. Eligibility You must be at least 18 years of age or have parental/guardian consent to use our website and services. By using our site, you affirm that you have the legal capacity to enter into these Terms. 3. Intellectual Property All content on this site — including logos, designs, product images, copy, video, and trademarks — is the exclusive property of Standout HI or its partners and is protected under U.S. and international copyright laws. Unauthorized reproduction, distribution, or use is strictly prohibited. 4. Orders, Payments & Billing We reserve the right to refuse or cancel orders at our discretion, including those that appear fraudulent or violate our brand policies. Prices, promotions, and product availability are subject to change without notice. All billing information you provide must be current and accurate. We use third-party payment processors. Standout HI is not responsible for errors or breaches by these providers. 5. Product Use & Disclaimer Our apparel and products are provided “as is” without warranties of any kind, express or implied. While we make every effort to ensure product quality, we are not responsible for: Improper use of products Allergic reactions or sensitivities Third-party misuse or damage during shipment 6. Shipping & Delivery Orders are processed in the order received and shipped within the estimated timeframe. Delivery timelines are not guaranteed and may be affected by carrier delays or other circumstances beyond our control. Standout HI is not liable for lost, stolen, or delayed packages after confirmed shipment. 7. Returns, Exchanges & Refunds We accept returns/exchanges within 14 days of delivery for unused, unwashed merchandise in original condition. Media services and digital products are non-refundable. Final sale items are not eligible for return. See our [Returns & Exchanges Policy] for detailed instructions. 8. Service Agreements (Media/Photography/Videography) By booking our media services, you acknowledge: Our work is artistic and subjective; creative decisions are at our discretion. Selection and editing of final content is solely up to the Standout HI team. Booking a media shoot does not guarantee athletic recruitment or exposure outcomes. Clients must adhere to deadlines for deposits, contracts, and content approvals. 9. Limitation of Liability To the fullest extent permitted by law, Standout HI and its team shall not be liable for any: Direct, indirect, incidental, or consequential damages Loss of data, business, revenue, or reputation Claims arising from misuse, delays, or failures of our services or site You agree to use our products and services at your own risk. 10. User-Generated Content & Submissions If you tag, submit, or share content with us: You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and promote that content. You affirm you have the right to grant such permission. We reserve the right to remove or refuse content at our discretion. 11. Indemnification You agree to indemnify, defend, and hold harmless Standout HI, its affiliates, officers, employees, and agents from any claims, liabilities, damages, costs, and expenses arising out of: Your breach of these Terms Your violation of any law or third-party rights Your misuse of our site, products, or services 12. Privacy We take your privacy seriously. Please review our [Privacy Policy] for information on how we collect, use, and safeguard your personal data. 13. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Hawaiʻi. Any disputes shall be resolved exclusively in the state or federal courts located in Hawaiʻi County. 14. Contact Information For questions about these Terms or our services, please contact us: 📧 Email: standouthimedia@gmail.com 📍 Location: Hilo, HI

Effective Date: June 25, 2025 At Standout HI, we stand behind the quality of our apparel and products. If you're not fully satisfied with your purchase, we’re here to help — within reason. Please review our return and exchange guidelines below. 1. Eligibility for Returns & Exchanges We accept returns and exchanges under the following conditions: Items must be returned within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Return shipping is the customer’s responsibility unless the item was damaged or incorrect. Proof of purchase (order number or email confirmation) is required. 📦 All returns and exchanges must be approved by our team first. Email us at standouthimedia@gmail.com with your order number and reason for return to begin the process. 2. Non-Returnable Items Certain items are final sale and non-refundable, including: Sale or clearance items Custom or personalized orders Stickers or accessories marked as final sale Media services, digital products, or downloadable content 3. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 5 days of delivery. We’ll work to make it right — either by replacement, exchange, or refund depending on availability. Please include clear photos of the item and packaging when you reach out. 4. Refunds Once we receive and inspect your return, we’ll notify you by email. Approved refunds will be issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable, except in the case of an error on our part. 5. Exchanges If you need a different size or style, we recommend emailing us to initiate an exchange. Exchanges are subject to inventory availability. You will be responsible for return shipping, and we’ll cover the outbound shipping for the exchange item. 6. Cancellations Orders cannot be canceled once shipped. If you need to cancel your order, contact us within 1 hour of placing it. We’ll do our best to help. 7. Questions? Reach out to us with any concerns or questions. We’re here to make sure you stand out — and feel good doing it. 📧 Email: standouthimedia@gmail.com 📍 Location: Hilo, HI

Q: How can I become a Standout HI athlete or model? A: We hand-pick athletes who live out our brand values on and off the field. Tag us in your gear or reach out if you think you’ve got what it takes. Also be on the lookout on our social media pages for when we may open up another round/opportunity for brand ambassadors. Q: Do you offer team or bulk orders? A: Yes, we may be open to collaborations. Reach out to us directly for custom team orders or collaborations at standouthimedia@gmail.com. This will be determined on our availability and if the team aligns with our mission.

Q: How long will it take to get my order? A: Orders are typically processed within 2–4 business days. Shipping time depends on your location and selected shipping method. You’ll receive a tracking number once your order ships. Q: Do you ship internationally? A: Currently, we only ship within the U.S. (International shipping coming soon — stay tuned.) Q: Can I change or cancel my order? A: If your order hasn’t been processed yet, email us at standouthimedia@gmail.com within 1 hour of placing your order. Once it’s in production or shipped, we can’t make changes. Q: How do I track my order? A: You’ll receive a tracking link via email once your order has been fulfilled.

Q: What’s your return policy? A: Returns are accepted within 7 days of delivery for unworn, unwashed items in original condition. It has the meet the criteria determined by us and approved by a team member to be eligible. Eligibility can vary if it will be partial or full refund. Some items (like sale or custom pieces) are final sale. Q: How do I request a return or exchange? A: Email standouthimedia@gmail.com with your order number and reason. We’ll guide you through the next steps. We need a full description of the situation in order to be considered, lack of detailed description can result in automatic denial. Q: Do I have to pay for return shipping? A: Yes, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Q: How do your clothes fit? A: Most of our apparel is true to size with a relaxed, athletic fit. For a looser or oversized look, we recommend sizing up. The material will vary on the fit. Q: What materials do you use? A: We use premium cotton and blended fabrics that are breathable, durable, and made to move with you. Each product lists specific material details. Be sure to check each product description to know the type of material used. Q: Will there be restocks? A: Once a product is sold out, it’s usually gone for good. We will never release the same design in the same style or color. We release limited drops — don’t miss out!